If you don’t know what staffing levels you are trying to
match, then you will always be incorrectly staffed. Shifts and Hours tables are
the corner stone of shift scheduling. We start off the process of creating a
shift schedule with an Hours Table’. It’s simple, along the top are the 24
hours for the day and down the side are the seven days off the week.
This figure is an example of the ‘Hours Table’. In this
example the operation requires three people on during core hours
Monday-Saturday 8am-4pm. During the rest of the week they require two people at
all times. At the end of the table is a count of the total number of hours for
each day and the week. In this example these staffing levels would require 384
hours per week.
Such a simple tool, yet from it you can work out the hours
you require per week, and hence the number of people you need to employ to
operate efficiently.
Then you can compare your required staffing levels with your
current staffing levels. Do they match?
We have developed an Excel spreadsheet that allows us to
create the shifts and plots them against the desired staffing profile for each
day. So with the example where three are required on during core hours and two
at all other times, let’s see what shifts would support this profile best. The
graph below shows how we match the required staffing numbers to the number
supplied by the shifts. Each day would have a different staffing requirement we
would have to match. The one below would work for Monday to Saturday in this
example. The required number would be entered from the ‘Hours Table’. The Shift
Number would be based on the shifts used. This way we can check if the shifts
met the requirement. In this example we have matched the requirement.
If you would like some help creating a shift schedule then please contact us directly. You can download your own copy of the ‘Hours Forms’
from http://www.visualrota.co.uk/staffingprofile.xlsx
This Excel file is for one hour increments, however we also do them in half
hour and quarter hour increments too depending upon your workload requirement.
Academic organisations often have two sets of Hours Tables, one for Term and
one for Vacation Weeks.
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