What is management? The origin of management
is to train, horses in particular where manage comes from the Latin Manus
meaning hand. Yet today management has a very different connotation.
If you manage something, then you exert
control over it. To manage a system or operation is to control it. So when we
talk about managing
holidays, absence
etc. we mean that you control it.
If you want to manage holidays, then you need
to understand them. When do people want a holiday and why. Once you know and
understand the function of holidays, you can meet those needs. There are two
effective ways of managing holidays. One is called Holidays Included and the other
is a Holiday Management Plan. The holiday management plan exerts control over
how holidays are requested and booked. Therefore, minimizing the effect of
holidays to the operation. A Holidays Included option takes away all of the
problems of holiday, while ensuring that both the workers and the operational
needs are met.
Controlling absence is a little more difficult.
A company has complete control over when and how holidays are taken. Yet they
have no control over when and how people will become ill. So a different
approach is needed. Again you need to understand how and when absences occur.
Then you can predict what will happen in the future. You then need to put in a proactive
absence management plan. This means that you anticipate what will happen
and have a procedure in place for all eventualities.
Yet as a manager you still need to train
your people to follow your procedures. So the best managers are ones that still
incorporate training into their management.
At C-Desk Technology we understand how holidays
and absences occur because we have spent years studying people. Learning how
and why people take holidays, so that we can help them achieve better quality
time off. We have analyzed absence data, so that we can predict how and when
absence will occur and then developed strategies to cover them.
If you are finding that holidays and
absences are taking up too much of your management time, then contact us to
find out how to manage your operation better. Call us on +44 (0) 1636 816466 or
email on alec@visualrota.co.uk. We
have training courses,
books and consultancy packages to meet
your requirements and budget.
